The company’s future leaders were answering phones in a call center
Maria and Angela answered phones in a call center in the Philippines for a large utility company. There was just one problem: They were capable of much more. And nobody knew it.
Why AI transformations fail: The missing layer of human capability
It’s NOT about reskilling. AI is fundamentally reshaping organizational structures and workflows.
How to identify future-ready leaders in the era of AI
AI is not a reskilling revolution. It’s a restructuring revolution. And that requires us to rethink what we need in leaders.
AI in HR: The promise, the problem, and the path forward
Leaders like Josh Bersin are touting AI as the solution in HR. Are they wrong?
Myth Busted: “AI won’t take your job, but someone using AI will.”
It’s NOT about reskilling. AI is fundamentally reshaping organizational structures and workflows.